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Planning and Design
Prior to contact with WBD, it is
important for the customer to determine the major purpose of
the website. For many small businesses, the major goal is to
produce a website that is both informative and pleasing in
appearance. As another example, the small business may wish
to sell a product or service online. Accordingly, the
website will need to be designed in a way that allows for
the payment of goods and/or services online. A planning
and content development
worksheet is available to assist in
the preparation of data. This worksheet is also available as
an MS Word document in a compressed format.
Communication
After initial contact, an
appointment will be arranged to discuss the needs and goals
of the customer. At this meeting, we will discuss the
various steps in the design process and discuss the
interactions that will be needed. Generally we prefer to
meet personally at the beginning and end of the design
process. In between, we suggest communication by way of
telephone and by email. At any time, the customer should
contact us if there is a problem, question, or simply to
stay in touch.
What we
will need
For the first appointment, we will
ask the customer to provide written content for each of the
proposed pages of the website. This information should be
as complete as possible so that the design process can
proceed as quickly and efficiently as possible. Other
pertinent items should also be brought to the meeting,
including photographs, company logos, company brochures,
pamphlets, newspaper ads, and business cards.
How long
will it take?
The length of the design process
depends on the needs of the customer, the complexity of the
site's design and content, and our work load. Although we do
not employ full-time staff, we will strive to complete the
website in a timely manor.
Customer
Satisfaction.
Your satisfaction is important to
us. You will have the opportunity to review the website as
it is being constructed online. At any time, you are free to
contact us to let us know if there are any concerns or
questions. Ultimately, we are hoping that you have a
positive experience with WBD and will recommend us to
others. |
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